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THIS ALWAYS TENDS TO HAPPENS, AGAIN ACCOUNT FROZE UP FROM 2.30PM to 3PM ...I HAD open positions, significant losses and no chance for recovery position. 

IG whats going on,  there was no support, thousand must be calling and number was busy...no response back. just BLACKOUT.

 

In addition to other flickering distraction on your platform, 30 minutes blackout IS NOT ACCEPTABLE.. GROM IG.

Time to switch  

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Hi Guys 

I have been talking to CMC Markets in last few months and have already used their demo platform .

it perfect and service appears to be good, I spoke to them today and they have no problem with their problem .IG has delibrately manipulated the platform today and i as a day trader have lost quite a lot .

i will be definately signing up with cmc and also tonight at 8.15 the platform was again out , i could not deal on spread betting between 8.15 and 9.00 pm   

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10 hours ago, bapu1 said:

Hi Guys 

I have been talking to CMC Markets in last few months and have already used their demo platform .

it perfect and service appears to be good, I spoke to them today and they have no problem with their problem .IG has delibrately manipulated the platform today and i as a day trader have lost quite a lot .

i will be definately signing up with cmc and also tonight at 8.15 the platform was again out , i could not deal on spread betting between 8.15 and 9.00 pm   

Thanks. Will give their demo system a spin. The only language these people respond to is customers voting with their pockets

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    • Maybe IG have decided that with such exceptional demand, they don't need to worry about long term clients.  The exceptional mob will not be around for the long haul.  As a result of what IG have done, long term clients may not be around for the long haul either.
    • Charlotte, we keep seeing the message that's it's small caps that have been withdrawn. It isn't.  For example, Hikma has a market cap of £5.2bn and is in the FTSE100. How do we know which other companies IG might decide to do the same to? We are also told that it's due to exceptional client demand. In that case, limit new opening positions (buy and sell). Why should we long-term clients suffer due to this?
    • Hey,  I completely understand your frustration and I will pass it onto our senior team as well as the exposure desk.  The decisions has been made but I'm so sorry for how it's impacting your trading. With exceptional client demand in the equity space, we have reviewed our 12000 leveraged markets and decided to withdraw less than 1000 small cap equities, after a review of associated returns on these markets. We will continue to support these markets for Share Dealing, where that product is available. Sorry again for this inconvenience.  All the best 
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