By ScalperAndy · Posted
By DominicWalsh · Posted
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.
CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.
The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
I've had trouble with them since I opened the account, but it's come to a head today as I had a problem with the platform which has stopped me from placing trades. An urgent inquiry you would think, but I've been unable to raise anyone on the phone line, it just rings for hours without being picked up, and the live support team are useless. 40 minute plus wait just to have someone that is completely clueless about the platform or trading tell you to ring the phone line again. I've missed out on an entry point I've been waiting on for a while now because of this, and I'm becoming so exasperated I think I need to change brokers. Am I missing something here? their website says its 24/5 customer support from experts yet I've never managed to find one.
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