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I ordered £900 of photo-me stock at a limit price of 50p total 1800 shares. 1 share was transacted for 50p and i have been charged £3.00 commission, this is ridiculous. Please advise me you will refund this charge, 0i can't believe you want potentil investors to be aware of such practice.

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2 hours ago, MTH said:

I ordered £900 of photo-me stock at a limit price of 50p total 1800 shares. 1 share was transacted for 50p and i have been charged £3.00 commission, this is ridiculous. Please advise me you will refund this charge, 0i can't believe you want potentil investors to be aware of such practice.

Hey, 

If you chose a limit day or GTC (good till cancel) order you can be subject to partial fills in the underlying. Your order goes onto the exchange and will stay on there when the markets open. We don't have control over what does/ doesn't get filled unfortunately. 

All the best 

Charlotte 

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why can't you set a limit to how much can be partially filled. nobody realistically wants to but 1 share for 50p and get charged £3.00. Did someone from IG deliberately sell 1 share to incur commission? seems a shady practice.

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  • 2 weeks later...

Did the order expire, so that was all that filled from your order?  I'm assuming you're not saying it's £3 a partial-fill.

If so isn't that a risk that you won't get the fills in the period you select when you select the price and duration? 

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