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  • 1 month later...

Had this similar problem so I emailed them and this was their reply

"Thanks for your email.

Between 10pm GMT on Friday's to 8am GMT on Saturdays we undergo maintenance on our website which may cause login issues and also issues when making deposits or withdrawals, changing card or bank details, discrepancies when checking your balance and when checking your positions.

 
If you try to login in approximately 1 hours time, you should be able to access your account without any login issues and should see all positions and balances and all payment issues should also fixed.

If you have any further queries, please do not hesitate to contact us."
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