How to get rid of the "news and analysis" and "signal" sections of desktop site?

[AEJ]

Apologies for the question - there's probably a simple answer, but how do you get rid of the large section on the bottom of the desktop site with "news and analysis" and "signal" boxes? It currently takes up half the entire screen and the chart is squashed into the top half and can't really be seen properly. 

Many thanks in advance.

[BigDeal]

There is an 'x' to the right of the signals section - make sure your chart is full screen first, then you can see it.

[Caseynotes]

3 minutes ago, AEJ said:

Apologies for the question - there's probably a simple answer, but how do you get rid of the large section on the bottom of the desktop site with "news and analysis" and "signal" boxes? It currently takes up half the entire screen and the chart is squashed into the top half and can't really be seen properly. 

Many thanks in advance.

Hi, on the right hand edge there should be an expand, collapse and turn off (X) button.

(to start them click on name along bottom edge)

[Caseynotes]

.

 

Edited April 13, 2021 by Caseynotes

[jonnycash]

I couldn't find the aforementioned turn off buttons.

[Caseynotes]

52 minutes ago, jonnycash said:

I couldn't find the aforementioned turn off buttons.

see pic, also clicking on the name box will turn off and on.

[Guest MegaSwing]

If we click on "X" , "News & Analysis" tabs is not getting closed.

[Amyth]

Experiencing similar issue, cant get rid of the new and analytics section.

The cross for the section as shown in the previous comment just minimise the expanded section, doesnt remove it completely.

Edited April 17, 2021 by Amyth

[roundnoon]

I had the same problem. I clicked the X on the upper right of the News pane, and it didn't resize the chart, it just cleared the data.

Closing the entire IG browser tab, then reopening fixed the problem. Now I can see my charts and indicators without the News pane taking up half the page.

[Mardawn]

I see the X. I click on it and the News/Signal pane disappears. I navigate to a different pair and then come back to that window and the Signal pane is back again. 

Any additional suggestions for closing/removing the Signal pane permanently?

[eastside]

as roundnoon suggested, try closing the instrument's tab entirely and open as new tab to get it reset. 

[JackLomax]

On 13/04/2021 at 21:11, Caseynotes said:

see pic, also clicking on the name box will turn off and on.

I have the same problem - can anyone help? If i click the x it only minimises News & Analysis and Signals tabs - which then return in expanded view each time I open other charts - so I want to stop the News & Analysis and Signals tabs from appearing, but the x and/or minimise arrows don't work - I have tried closing all windows, logging our and back in, nothing has worked so I have run out of ideas - many thanks if you know the trick?!

[KRAKEN]

Same problem here, driving me CRAZY... This only started happening over the past week or so.

[JackLomax]

hey @KRAKENdid you get anywhere with this? It's driving me crazy too! Thanks 

[OfentseIG]

On 15/11/2022 at 14:31, JackLomax said:

I have the same problem - can anyone help? If i click the x it only minimises News & Analysis and Signals tabs - which then return in expanded view each time I open other charts - so I want to stop the News & Analysis and Signals tabs from appearing, but the x and/or minimise arrows don't work - I have tried closing all windows, logging our and back in, nothing has worked so I have run out of ideas - many thanks if you know the trick?!

Hi @JackLomax  @KRAKEN

We have forwarded this to the relevant team. This is now recorded as a known incident and the team is working to resolve this platform issue. If there are any updates, we will send out communication to all affected clients. We are kindly asking your for patience. Thank you, OfentseIG

[JackLomax]

15 minutes ago, OfentseIG said:

Hi @JackLomax  @KRAKEN

We have forwarded this to the relevant team. This is now recorded as a known incident and the team is working to resolve this platform issue. If there are any updates, we will send out communication to all affected clients. We are kindly asking your for patience. Thank you, OfentseIG

many thanks for being aware and working to resolve this, much appreciated - I look forward to the update 

[OfentseIG]

7 minutes ago, JackLomax said:

many thanks for being aware and working to resolve this, much appreciated - I look forward to the update 

Thank you! @JackLomax