Jump to content
  • 0

Book cost is missing - wiped


Guest MKH

Question

Hi

 

can someone help why my book cost for a certain trade is missing and showing as £0?

I went to see my trade history to check my book cost but there also the share is showing as corporate action rather than standard "Trade". it was all ok until a month or so, it seems platform has done some messedup and then reinserted my trade but not properly . 

Link to comment

3 answers to this question

Recommended Posts

  • 0
Guest Guest H1
On 15/04/2021 at 12:09, Guest MKH said:

Hi

 

can someone help why my book cost for a certain trade is missing and showing as £0?

I went to see my trade history to check my book cost but there also the share is showing as corporate action rather than standard "Trade". it was all ok until a month or so, it seems platform has done some messedup and then reinserted my trade but not properly . 

I have the same issue. If there is no resolution and explanation this will damage my confidence in this platform.

Link to comment
  • 0
On 28/04/2021 at 09:51, Guest Guest H1 said:

I have the same issue. If there is no resolution and explanation this will damage my confidence in this platform.

 

On 15/04/2021 at 12:09, Guest MKH said:

Hi

 

can someone help why my book cost for a certain trade is missing and showing as £0?

I went to see my trade history to check my book cost but there also the share is showing as corporate action rather than standard "Trade". it was all ok until a month or so, it seems platform has done some messedup and then reinserted my trade but not properly . 

Just as @BigDeal mentioned, if there's a corporate action on stock the CA will be executed and the booking cost goes to 0. You can call us and ask for it to be adjusted (if you aren't aware of which corporate action happened and how to adjust the price I would suggest calling us). 

If you're aware of why it changed and you know what the booking cost should be you can do it yourself on the platform: https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/how-do-i-edit-my-book-cost

The reason we don't adjust the book cost ourselves is some people like to incorporate the commission cost, others prefer to have the exact adjustment. 

All the best 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Ever feel like you're stuck in crypto traffic? Slow transactions and outrageous fees are the bane of using blockchains like Ethereum at their core (Layer 1). These networks can only handle a limited number of transactions per second, causing major congestion during peak hours. The result? Frustratingly slow processing and expensive fees for users.   But wait, there's hope! Layer 3 rollups are here to revolutionize the game. Imagine them as express lanes built on top of existing bypass roads (Layer 2 solutions). Layer 2 already helps by alleviating some of the traffic on the main highway (Layer 1). Layer 3 rollups take it a step further, adding dedicated express lanes to these bypass roads for super-fast processing. This innovative approach tackles Layer 1's congestion by distributing the workload across multiple layers, ultimately leading to faster, cheaper, and more scalable blockchain applications.   While specific layer 3 implementations are still under development, some projects are paving the way. Immutable X (IMX token) built on StarkNet (a Layer 2 scaling solution) and dYdX (DYDX token), a decentralized exchange on StarkNet, are both exploring layer 3 rollups to achieve even smoother transactions. Keep an eye out for zkLink Nova, a major player in the scalability game. This cutting-edge technology leverages the strengths of existing solutions to deliver groundbreaking performance. Backed by leading crypto institutions with over $23 million invested in the zkLink ecosystem, zkLink Nova is generating serious buzz ahead of its ZKL token listing on Bitget. Get ready for a smoother ride on the crypto highway!
    • Well, I didn't mine $PIXFI but I was able to make good profit from Bitget Poolx. 
    • This partnership further shows Bitget continuous passion for massive crypto adoption 
×
×
  • Create New...
us