HAMILL40

[HAMILL40]

TRADING GERMANY30. WHEN I  PUT ORDER LEVEL ON DEAL TICKET AND PLACE ORDER I GET MESSAGE. IM TOO CLOSE TO CURRENT MARKET LEVEL. MINIMUM DISTANCE FOR THIS MARKET IS 300 POINTS . YET IF I USE DEAL TICKET IT PLACES ORDER IMMEDIATELY. I WISH TO CHOOSE WHAT LEVEL I  COME IN AT SO IM PRECLUDED FROM DOING SO. I WOULD WELCOME ADVICE.  

[CharlotteIG]

3 hours ago, HAMILL40 said:

TRADING GERMANY30. WHEN I  PUT ORDER LEVEL ON DEAL TICKET AND PLACE ORDER I GET MESSAGE. IM TOO CLOSE TO CURRENT MARKET LEVEL. MINIMUM DISTANCE FOR THIS MARKET IS 300 POINTS . YET IF I USE DEAL TICKET IT PLACES ORDER IMMEDIATELY. I WISH TO CHOOSE WHAT LEVEL I  COME IN AT SO IM PRECLUDED FROM DOING SO. I WOULD WELCOME ADVICE.  

Hey, 

When placing orders you can be hit with slippage. We assess the markets and change the orders minimum distance based on the volatility of that market. If for example you put the order to open 10pts away but then it's volatile and the market gaps 100 pts we will fill you there because slippage can happen with orders to open. We do it to protect people so they're aware of volatility. 

Apologies for the inconvenience but it's something our exposure and risk team constantly assess. 

All the best 

Charlotte