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closing positions


Dan1

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Hi, I am using the demo account to practise my(awful) timings on entering a trade. My issue is that a couple of times now I can't seem to close the rrade it just won't close saying there is an error then I obvs lose the position. Any help welcome thank you

dan

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18 hours ago, Dan1 said:

Hi, I am using the demo account to practise my(awful) timings on entering a trade. My issue is that a couple of times now I can't seem to close the rrade it just won't close saying there is an error then I obvs lose the position. Any help welcome thank you

dan

 

17 hours ago, MarkWaaagh said:

I am having the same problem on the demo account. Can see the profit and loss postion moving but wont let me close. I logged out and logged back in again and my positions all vanished but profit and loss still moving. 

 

Hi, If problem persists you may have to email the helpdesk to get tech to reset the demo account.

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    • Sounds like you are looking at the ask price, or the mid price. I don't have access to the 10sec data at that time, but the 1 minute candle had a low at 7947.7. Ask low was 7954.7. So I guess you had a long position; in this case look at the bid price to see what is going on.
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