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Can't close position on spread bed demo.


Cadair

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Hi. When I try and close the position I get an error message. If I close and restart the platform it shows no open positions but the numbers are still ticking away. I've even tried restarting the computer and it doesn't work. Any suggestions?

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16 hours ago, Cadair said:

Hi. When I try and close the position I get an error message. If I close and restart the platform it shows no open positions but the numbers are still ticking away. I've even tried restarting the computer and it doesn't work. Any suggestions?

 

16 hours ago, Guest abigail madmoni said:

i am also having the same problem.

If problem persists you may have to email the helpdesk to get tech to reset the demo account.

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