No open trades

[Xerx]

My account shows no open trades .... but all the account values and amounts reflected are correct ... not able to view trades and open positions at all .. 

[ArvinIG]

On 01/05/2021 at 09:50, Xerx said:

My account shows no open trades .... but all the account values and amounts reflected are correct ... not able to view trades and open positions at all .. 

Hi @Xerx,
Do you still have this issue on the platform?
You can try to delete you delete your cache and cookies.

If your are still facing this issue please send an email to helpdesk.au@ig.com with a screenshot of your issue?

Thank - Arvin