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How do I can my subscription to Pro RealTime


MRAE

Question

I've tried calling but no-one picks up and the live chat doesn't help- does anyone know how to cancel the Pro Realtime subscription if I'm no longer trading?

Cheers

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16 hours ago, MRAE said:

I've tried calling but no-one picks up and the live chat doesn't help- does anyone know how to cancel the Pro Realtime subscription if I'm no longer trading?

Cheers

Hey, 

Sorry you haven't been able to get through to us. 

If you want to disable your PRT subscription you can on the MyIG page by selection Settings> ProRealTime> Then it should have the option to disable. 

image.png

I hope this helps. If you need anything else please quote my message so I will get a notification and can get back to you. 

All the best 

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