Jump to content
  • 0

IG graphics not working properly


I have a demo account. Over the last two weeks the IG graphics does not work properly. The graphs do not update and remains stuck at the previous day level of the share price although the deal ticket do update throughout the day. Depending on which interval I select, the graphs sometimes do update but the moment I select a different interval they collapse again. Any ideas what could be the matter?

Link to post

2 answers to this question

Recommended Posts

  • 0

I've raised this with support multiple times and it still remains an issue.  Even had to submit a video of the issue.  They reported back there was a lag issue and it was fixed.  But it's been happening pretty much every day.  I've given up on a fix.  

Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...