DEMO API 500 - Internal Server Error

[martik]

Hello!

I'm facing issues with the API's for DEMO account.
I can successfully connect to the account, but cannot execute any other API calls like fetching open positions.

It works well for LIVE account.
I'm using IG Python Libraries, with below base urls:

D_BASE_URL = {"live": "https://api.ig.com/gateway/deal", "demo": "https://demo-api.ig.com/gateway/deal"}

As it throws 500 (Internal Server Error) this is something on IG end(or at least it doesn't give me a correct output if there is anything on my end). 

Anyone else facing the same issue or has any suggestion how I can proceed?

<-- LOG -->

#DEMO
ACTION:
create
ENDPOINT:
/session
PARAMS:
{'identifier': '***', 'password': '***'}
{'headers': {'User-Agent': 'python-requests/2.24.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive'}, 'auth': None, 'proxies': {}, 'hooks': {'response': []}, 'params': {}, 'stream': False, 'verify': True, 'cert': None, 'max_redirects': 30, 'trust_env': True, 'cookies': <RequestsCookieJar[]>, 'adapters': OrderedDict([('https://', <requests.adapters.HTTPAdapter object at 0x7fba0276bcc0>), ('http://', <requests.adapters.HTTPAdapter object at 0x7fba0276bd68>)])}
VERSION:
2
{'accountType': 'CFD', 'accountInfo': {***}
**ACCOUNTID**

Connected to account Demo-cfd(**ACCOUNTID**), Balance : *** SEK

 

trader.fetchOpenPositions - fetching open positions!
trading_ig.fetch_open_positions
ACTION:
read
ENDPOINT:
/positions
PARAMS:
{}
{'headers': {'User-Agent': 'python-requests/2.24.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive'}, 'auth': None, 'proxies': {}, 'hooks': {'response': []}, 'params': {}, 'stream': False, 'verify': True, 'cert': None, 'max_redirects': 30, 'trust_env': True, 'cookies': <RequestsCookieJar[]>, 'adapters': OrderedDict([('https://', <requests.adapters.HTTPAdapter object at 0x7fba0276bcc0>), ('http://', <requests.adapters.HTTPAdapter object at 0x7fba0276bd68>)])}
VERSION:
1
<Response [500]>
{'errorCode': None}


#LIVE
ACTION:
create
ENDPOINT:
/session
PARAMS:
{'identifier': '***', 'password': '***'}
{'headers': {'User-Agent': 'python-requests/2.24.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive'}, 'auth': None, 'proxies': {}, 'hooks': {'response': []}, 'params': {}, 'stream': False, 'verify': True, 'cert': None, 'max_redirects': 30, 'trust_env': True, 'cookies': <RequestsCookieJar[]>, 'adapters': OrderedDict([('https://', <requests.adapters.HTTPAdapter object at 0x7f71ee767940>), ('http://', <requests.adapters.HTTPAdapter object at 0x7f71ee7679e8>)])}
VERSION:
2
{'accountType': 'CFD', 'accountInfo': {***}
**ACCOUNTID**

Connected to account CFD(**ACCOUNTID**), Balance : *** SEK

 

trader.fetchOpenPositions - fetching open positions!
trading_ig.fetch_open_positions
ACTION:
read
ENDPOINT:
/positions
PARAMS:
{}
{'headers': {'User-Agent': 'python-requests/2.24.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive'}, 'auth': None, 'proxies': {}, 'hooks': {'response': []}, 'params': {}, 'stream': False, 'verify': True, 'cert': None, 'max_redirects': 30, 'trust_env': True, 'cookies': <RequestsCookieJar[]>, 'adapters': OrderedDict([('https://', <requests.adapters.HTTPAdapter object at 0x7f71ee767940>), ('http://', <requests.adapters.HTTPAdapter object at 0x7f71ee7679e8>)])}
VERSION:
1
<Response [200]>
{'positions': []}
Open positions : 0


 

 

[Guest Stesol]

Hi,

I have the same issue since yesterday, just the other way round: OK for Demo, response 500 (errorCode: none) for Live (also in the REST companion).

BR

Stef