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Options dealing based on price of the underlying


Sam252

Question

Hi IG,

I tried calling, waiting on hold for 30mins then the line was dropped, called again and it happened a second time after 20 mins.  Suffice to say I have given up.  I'm disappointed you still have dreadful waiting times to get through to your dealing team - please sort it out!  Senior management are clearly failing in this regard.

Question ref dealing on options:

  • You cant seem to be able to do it online, but can I place a limit order on an call/put option on the S&P 500 based on the price of the underlying, so that the order will be filled when the S&P 500 hits a specific price?  I suspect this should be pretty straight forward to facilitate.  If you have to do this over the phone it clearly wont work as the waiting times can literally take all day to get through to someone! 

Thanks 

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