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Share Transfer Issue


Kitchlad1

Question

I am trying to transfer shares from my current GIA to my IG share dealing account. When clicking “my details are correct”, I get an error message. 

The only problem I can see is that I am not able to fill in name of provider as it is Freetrade, who are not on the list. 

Any help/tips would be massively appreciated.

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On 02/07/2021 at 04:01, Kitchlad1 said:

I am trying to transfer shares from my current GIA to my IG share dealing account. When clicking “my details are correct”, I get an error message. 

The only problem I can see is that I am not able to fill in name of provider as it is Freetrade, who are not on the list. 

Any help/tips would be massively appreciated.

Hi Kitchlad1, could you please send us a screenshot of the issue you are facing at helpdesk.uk@ig com? Our helpdesk will be able to assist you in your shares transfer.

Thank you - Arvin

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