Jump to content
  • 0

Need help uploading a profile verification photo


HOAIBAC

Question

Hello friends

I just registered for an IG account, but when it comes to profile verification, I upload a photo of my driver's license, only to step 1, there is no button to go to step 2 to upload the back photo. Can anyone help me?

I responded to IG via email but they just called me and I don't understand English

screenshot_1625811642.png

Link to comment

1 answer to this question

Recommended Posts

  • 0
18 minutes ago, HOAIBAC said:

Hello friends

I just registered for an IG account, but when it comes to profile verification, I upload a photo of my driver's license, only to step 1, there is no button to go to step 2 to upload the back photo. Can anyone help me?

I responded to IG via email but they just called me and I don't understand English

screenshot_1625811642.png

Hi @HOAIBAC, you can try to zoom out of this page by holding Ctrl and scrolling down with your mouse. You might see an option to move to the next step appear.

Alternatively, please send us the documents that needs to be verified via email at helpdesk.uk@ig.com with the subject line : Your Account ID - Identity verification.

All the Best - Arvin

Link to comment

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      16,217
    • Total Posts
      77,609
    • Total Members
      64,383
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Landy
    Joined 17/10/21 06:32
  • Posts

    • FCA rules to ban crypto products are dumb. I used to have a Bitcoin ETN in my SIPP which was affected by the ban, meaning I could no longer buy the product anymore, only sell it. I sold it recently with a heavy heart knowing under the current rules I could not buy it again.   With the proceeds I bought a range of Bitcoin mining stocks like Argo Blockchain, Hut8 and Mara which act as a leveraged play on Bitcoin price (like all commodity miners do versus the underlying commodity). These miners carry greater operational risk than holding Bitcoin itself and the share price is much more volatile too. So instead of protecting me, all the FCA has done is forced me to take greater risk elsewhere.
    • Name of stock: Global X Blockchain ETF  Name of Stock Exchange: Nasdaq Leverage or Share dealing: Share dealing Ticker: BKCH Country of the stock: USA Market Cap: $56 million AUM   Thanks for your consideration.
    • If you still think the billions being spent on infrastructure is just to see off the covid endemic now might be a good time to wake up.    Meanwhile in Taiwan, 'Well that's strange: In Taiwan, the number of people dying after their COVID-19 vaccination is exceeding the number of deaths from the virus itself.'  1nPr0p0rt10n2 @1Pr0p0rt10n2  4h More Die After Vaccination Than From COVID-19 in Taiwan (ntd.com)   A US hospital healthcare worker explains the use of the PCR to inflate covid hospitalisations and death numbers. (10 min) "I've seen 32 elderly people pass away immediately after taking the Moderna vaccine." (bitchute.com)   Italian protests today.
×
×
  • Create New...