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Order rejections


kuprainis

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Hi! Today (02/08/2021) I wanted to trade indicies market, but when I was adding my stop order or limit order ProRealTime said "order rejected. minimum distance for this market is 300pts". What is going on, can someone help? 300pts is insane - its like predicting the future. Please help! Tank you!

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17 hours ago, kuprainis said:

Hi! Today (02/08/2021) I wanted to trade indicies market, but when I was adding my stop order or limit order ProRealTime said "order rejected. minimum distance for this market is 300pts". What is going on, can someone help? 300pts is insane - its like predicting the future. Please help! Tank you!

Hi @kuprainis,

Could you please send an email to helpdesk.en@ig.com with your account details and a screenshot of the market you are trying to trade. 

Our team will be able to clarify on the distance requirements.

All the best - Arvin

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