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Snapshots using REST API not showing correct status at beginning of week.


RyanH

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I have noticed this week and last week that the status in a Snapshot of any index subscription have taken 2 or 3 hours longer to update than they should.  I have checked the obvious things like correct region settings.  The situation was repeatable on 3 different computers and by 11:50am Australian time (currently GMT +10)  the snapshots were returning the correct status.  I thought it was an anomaly last week but today starts a pattern.  

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38 minutes ago, RyanH said:

I have noticed this week and last week that the status in a Snapshot of any index subscription have taken 2 or 3 hours longer to update than they should.  I have checked the obvious things like correct region settings.  The situation was repeatable on 3 different computers and by 11:50am Australian time (currently GMT +10)  the snapshots were returning the correct status.  I thought it was an anomaly last week but today starts a pattern.  

Hi @RyanH,

You can reach out to  webapisupport@ig.com they will be able to investigate and come back to you with more information.

All the best - Arvin
 

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