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Bought and Sold confirmation emails



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On 02/10/2021 at 08:08, Barton said:

How do I get IG to automatically send me confirmation emails for every completed buy and sell with shares? I have done this under 'Dealing' in Settings but I am not receiving them on all occasions. 

Hi @Barton,

Could you please confirm that you have ticked the boxes on this screen :

Is the issue for emails or via phone as well?

If you still facing issues please contact helpdesk.au@ig.com with a screenshot of that screen. The IT team will be able to investigate for you.

All the best - Arvin

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