NEWS bar

[Beat]

Hi , i was wondering if there is something wrong at my and or your end... since yesterday afternoon, the news bar on the right side of my screen stopped refreshing automatically and i have to keep on pressing the refresh button to get the rolling news.... i did check with a Friend and he seems to have the same issues , so it feels as if either i have to do an update or there is something wrong from your end... usually the news bar just rolls all day.. now it only updates if one hits refresh

 

thanks a lot

kind regards

Beat

 

[MongiIG]

23 hours ago, Beat said:

Hi , i was wondering if there is something wrong at my and or your end... since yesterday afternoon, the news bar on the right side of my screen stopped refreshing automatically and i have to keep on pressing the refresh button to get the rolling news.... i did check with a Friend and he seems to have the same issues , so it feels as if either i have to do an update or there is something wrong from your end... usually the news bar just rolls all day.. now it only updates if one hits refresh

 

thanks a lot

kind regards

Beat

 

Hi @Beat

The news bar seems to be working perfectly fine refreshing automatically. Try log out and log back into your account to see if any changes. If the problem persists please kindly contact our helpdesk about this, please contact us at helpdesk.uk@ig.com.

 

All the best - MongiIG