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RSI INDICATOR ALERTS STILL NOT WORKING??


Goldengawd

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RSI Indicator Alerts still not working - Anyone else still experiencing this since last week??

Also asked this Question on Friday.... (Hi I set up multiple 1hr RSI alerts to trigger when a certain level was crossed and nothing worked. Price change alerts are working fine. Any ideas why the RSI alert doesn't work on laptop or iphone? Cheers)

Edited by Goldengawd
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4 hours ago, Goldengawd said:

RSI Indicator Alerts still not working - Anyone else still experiencing this since last week??

Also asked this Question on Friday.... (Hi I set up multiple 1hr RSI alerts to trigger when a certain level was crossed and nothing worked. Price change alerts are working fine. Any ideas why the RSI alert doesn't work on laptop or iphone? Cheers)

Hi @Goldengawd

Thanks for your query. 

We are aware that indicator alerts are not triggering. Our IT team is still working at resolving the problem under the following reference number PRB0051831. Apologies for the inconvenience. 

For further assistance please reach out to helpdesk.uk@ig.com with your account details.

All the best - MongiIG

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RSI Indicator Alerts still not working after reporting this issue weeks ago. Why is this critically important feature still not working? It wastes everybody's time who tries to use it and lowers the desire to use IG at all.

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