Jump to content
Sign in to follow this  

Where are certain Instruments disappeared?

Recommended Posts

Certain instrument like Digital 100 cannot be seen. And even options. Even though I somehow found Digital 5 Min FX, which i pinned to my dashboard . Cannot find Digital FX 2 Hours.

 

I hope they are available in the new platform. By the way the new platform is pretty well done.

 

Well done IG.

 

Kind Regards

 

Pete

Share this post


Link to post

Hi 

 

Thank you for trying out the New Web Trading Platform, the digital 100's are limited at the moment compared to the classic platform but options and more digital 100's are going to be added to the new platform in future. 

 

If you have any suggestions on other changes you would like to see then please let us know.

 

Thanks

Anton

Share this post


Link to post

any update when options will be available on the new platform?

Share this post


Link to post

The new site is just dreadful. Like other users I have wasted a lot of time searching in vain for Options. In my case it's the Options (FTSE) and Options (Germany)

 

Email today says that later this year the classic platform will cease to be. As I said to the support staff, the new site isn't an improvement for me, it's cumbersome, it's a massive step backwards, especially when the monthly FTSE/DAX options I trade are  no longer there and I loathe it, even the look and feel is a step backwards.

 

As soon as they stop with the classic platform, it's bye bye IG.

Share this post


Link to post

Hi , thanks for the post and sorry to hear you're unhappy with the new platform.

 

I completely understand your frustration at the ongoing absence of the full product offering, with one of the main markets missing being options.  These are taking longer than expected to roll out to the new platform, but it is of course our objective to introduce them as soon as possible so that a smoother transition can take place for clients from classic to new.  The previous platform would not be phased out until the new platform is fully functional, and I believe our update email is to begin to prepare clients for the fact that at some point in the future they will no longer have access to the classic.

 

We can also acknowledge that the new platform is a complete change to what you are used to, and may not seem logical at first. However, this is very much a progressive step in terms of how the platform works, the software and programmes it relies and runs on, and the potential for further development.  We are happy to hear any feedback at any point, and the main thread for this can be found here.

 

Once again, I apologise for the delay in full functionality, and appreciate your patience, and all our clients'.

 

Thank you,

Hannah

Share this post


Link to post

I agree but for different reasons> My main one is the useless time range for tick charts. I also want to trade options occasionally.

Share this post


Link to post
Guest
This topic is now closed to further replies.
Sign in to follow this  

  • Member Statistics

    • Total Topics
      7,879
    • Total Posts
      41,766
    • Total Members
      52,013
    Newest Member
    trader12341
    Joined 15/12/19 04:38
  • Posts

    • I think those swings were tradeable with a reduced position size on the Nikkei which tends to respect weekly pivots during European and American trading hours.
    • @dmedin, I don't know the answer but there may be others on the IG Community that are more knowledgable than me or even use EWT both successfully and are hugely profitable applying it. They may be aware of certain assets where the probabilities of using EWT are in their favour due to confirmed historical evidence. There may well be evidence that certain assets adhere to EWT more than others on a historical basis. Of course that does not guarantee that the assets will do so in the future but it just increases the odds and the likelihood of it occurring again.  Just because I don't have the knowledge or evidence does not mean such assets do not exist where the application of EWT would be greatly increase your chances of successful and profitable trades. I personally do not use or apply EWT to my trading and it has not hindered me. I would be interested in knowing which assets adhere to EWT more than others and what the percentages are. For example are there any assets which adhere to EWT historically over 70%? Let us put Natural Gas to one side for the moment as I personally think due to the extreme volatility you would have to be a supreme EWT technician to be able to consistently make profitable trades on Natural Gas using EWT. If you put NG to one side then are there any other assets which say adhere to EWT historically from say 50% - 70% of the time? I do not know the answer but if anyone does know then it would be very interesting and helpful to the IG Community, especially for those who are genuinely interested in EWT and applying it to their trading.  Also for those assets which say do adhere to EWT over 50% of the time how does a trader know that it will so on the next trend, next move up or down, etc? How does one establish apart from a failed trade after the event on whether the asset is going to adhere to EWT?
    • S&P has tested that trend line and is now blasting into outer space.  🥳
×
×