Why was i stopped out when the price never hit that value?

[vshlntkr]

Hello, 

I am new to IG and playing around with the platform. 

I opened a trade on 19/11/2021 as shown below. 

 

 

I opened the short position when it was 4702 with stop loss at 4710 and i forgot what was my limit price(i think it was 4690). i didn't monitor the position closely but when i checked today i was stopped out at 4710 for a loss. But when i see the chart, the price never hit that value. This position was opened in my Demo spread betting account. 

 

Does anyone know why was i stopped out  ?

[AndaIG]

Hi @vshlntkr

Thanks for the query. 

 A short trade is closed basis the ask price. You can change the price of the chart by right clicking then selecting price. When viewing this price you will see that your stop was triggered. Please see the below screenshot. 

All the best, 

Anda

[vshlntkr]

Thanks for the response Anda