Impossible to use stop losses on IG

[MarkGprivate]

Look at this ridiculous downward movement causing millions of pounds to be lost by small investors. It happens all the time and I have lost thousands. Does anyone know what this is all about because IG refuse to answer me.

[Swipeout]

I don't know why some of IG's charts show those ridiculous wicks - extreme ones like the two in your screen grab are not real, ie those prices were never available during the time periods of those candles.   Looking at Lloyds in my own IG screen I get the same dodgy wicks for a 'last traded' price chart, but changing to the other 3 price options; 'ask', 'bid', mid', the long wicks are correctly absent.  The long wicks are annoying because they mess up the auto scaling of the charts and make some unreadable.  Try charting one of the other 3 price options instead.

Here are the daily price ranges reported by Sharepad.  The low has not been below 48p in November.

[MarkGprivate]

They may not be real but they do trigger stops, I have personal experience of one closing a spread bet costing me many thousands. I have also experimented and they have opened a position for me - but doing that is a real gamble as if spread betting isn't risky enough!!