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Unable to complete application


Merseyside

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Hi there,
 
I'm a South African citizen living and working in Riyadh, Saudi Arabia.  
 
I tried to register an account with IG.com  but it's not accepting my PO.Box number and therefore I cannot continue to the next steps to complete my application. 
 
Please could you assist me in resolving this issue. Thank you...
 
Kind regards,
Saliem Khan
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16 minutes ago, Merseyside said:
Hi there,
 
I'm a South African citizen living and working in Riyadh, Saudi Arabia.  
 
I tried to register an account with IG.com  but it's not accepting my PO.Box number and therefore I cannot continue to the next steps to complete my application. 
 
Please could you assist me in resolving this issue. Thank you...
 
Kind regards,
Saliem Khan

Hi @Merseyside,

Thank you for your message. 

It seems that your registration was made under the United Kingdom ( why postcode not accepted)
If you are living and working in Saudia Arabia you will need to apply with their office https://www.ig.com/ae/welcome-page.

Please reach out to newaccounts.uk@ig.com, since your registration is in progress they might be able to change your address internally. If not they will advise what needs to be done.

All the best - Arvin

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