By XTRAVAGANZA · Posted
By XTRAVAGANZA · Posted
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Question
NoComment
I'm either extremely unlucky or there is something amiss with the system here in regard to the fees charged on partially filled orders.
Not once, but for the second time since I began trading with IG I have had orders partially filled, in the amount of ONE share. Today, when this occurred for the second time (4th part-filled order overall, but second with this specific issue I am addressing here), both of the my partially-filled orders amounting to ONE share were valued at $AU1.15 and $AU1.08, but I have been charged commission and GST amounting to $AU5.00. The same commission and GST is also applied when subsequent new orders were filled to bring the total allocation up to the number of shares originally ordered.
I understand that this is a small, even an insignificant amount when I consider the total value of my portfolio, but seriously, $AU5.00 in fees for approximately a $AU1.00 share on more than one occasion, something is not right there, surely.
In both instances the order were stock-standard "day-limit" orders filled after the close of the ASX (ironically both transactions occurred at the exact same time, 16:46hrs (or 4.46pm AEDT although the debit to my account was slightly later) and the balance of the orders were subsequently deleted.
Is this an anomaly with the ASX, or simply over-zealous bean-counters at IG? I'd love to know, as it's becoming frustrating... as I said, this is the fourth time overall for partially filled orders, although I at least received a significant amount of the shares ordered on other occasions, but the fact still remains that the commission and GST has been double-dipped in each instance.
Has anyone else had similar experiences, or have any knowledge of how / why this can repeatedly occur? Any information would be greatly appreciated here, as there is nothing I've been able to find elsewhere on this site which would explain this anomaly.
Thanks!
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