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My orders disappeared?


veryrichbadger

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Hi all, newby here!

I made some purchases (definitely over the minimum order as I am a very rich badger), but they disappeared and the money returned to my available funds. I would absolutely understand if I made the error of not setting a range in purchase prices (I set a single value, and perhaps the stock price had gone above or below this by the time the order was processed). However - wouldn't the orders still show up somewhere in my account? Or I get a message saying, "the order was cancelled"?

 

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Hi @veryrichbadger

Thanks for the query. 

Your orders expired without your specified price being triggered. When using a limit order you are specifying to purchase at the specified price or a more favourable price. Therefore your order will be fully filled if the share trades at your specified price or lower in sufficient volume. To increase your chances of a fill you would need to specify a price closer to the offer price. 

All the best, 

Anda 

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