Jump to content
  • 0

Are your details up to date? pop up cannot be confirmed or cleared


shamus35

Question

Hi, I have tried online chat and now 3 emails to 'help' and no support yet.

A pop up appears in both the android app and all web browsers when I log in to the platform. The pop up seeks to confirm my details however this is now way to 'submit' or clear the pop up which means the trading area of the site cannot be accessed.

Any help rectifying appreciated. (screen grab with my details obscured showing the pop-up attached with the greyed out 'submit' button.)

1821846748_ScreenShot2022-02-01at11_10_05pm.thumb.png.130d21c80efaf48e684eea161417b395.png

1467753794_ScreenShot2022-02-01at11_13_42pm.thumb.png.1f6603739bdc0a5447ab0233ab6e1be4.png

 

Link to comment

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      22,989
    • Total Posts
      95,315
    • Total Members
      43,600
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    GEORGE1969
    Joined 23/09/23 15:50
  • Posts

    • In my opinion, higher lev is for scalpers only! For day or swing traders, either spot or lower lev is always recommended!
    • Just now, according to Glassnode data, the number of addresses holding more than 100 BTC has reached a four-month low, currently standing at 15,955.
    • Bitcoin and other major crypto experienced a dip in value on Thursday, erasing gains made earlier in the week. The decline came after the Federal Reserve signaled that interest rates would remain high for an extended period, with Bitcoin retreating 2.3% to $26.5K. Despite the bearish pressure,  the founder and CEO of Bitcoin joint mining company Xive,  Didar stated that the stagnant rate increase is positive for Bitcoin. He suggested that this could reduce the attractiveness of mainstream financial assets to institutional investors in the long term, potentially driving a new rally in Bitcoin's price. Major altcoins and exchange tokens also struggled on Thursday, with ETH changing hands at $1,585, down about 2.6% from Wednesday. Other altcoins such as BNB and BGB also experienced losses. Despite these challenges, some analysts believe that Bitcoin is likely to remain within its recent range between $25,000 and $30,000. Riyad from digital asset data platform Kaiko, noted that the market needs a catalyst to mount any serious rally.  What are your thoughts? 
×
×
  • Create New...
us