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Limited option on Screener


zerocafeine

Question

Hi all,

I have PRT Premium by IG and it's amazing, but now when I'm loking to make some screener I can see the option on screener is limitted (photo 01) and on a free PRT version with an other account I can see they have more option (photo 02), so that is normal or I do somethink wrong ? 

 

Best Reguards

01.PNG

02.gif

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2 answers to this question

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12 hours ago, zerocafeine said:

Hi all,

I have PRT Premium by IG and it's amazing, but now when I'm loking to make some screener I can see the option on screener is limitted (photo 01) and on a free PRT version with an other account I can see they have more option (photo 02), so that is normal or I do somethink wrong ? 

 

Best Reguards

01.PNG

02.gif

Hi @zerocafeine,

On ProScreener you should be able to see all exchanges that you have access to including lists and wachtlists.
Could you please send a report from both versions?  Our IT team will be able to investigate and come back to you accordingly.

All the best - Arvin

 

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hi Arvin,

tks for your answer, how to send report pls, an I think it's a limited problem from IG but I will try to send a report, the last one I sent I never get answers, I hope this time it's will different

Best Reguards

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