By iamcryptic · Posted
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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
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CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.
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Question
Tintinara
Hi all, sorry for a weird question.
This morning, I woke up and looked at my open CFD positions on my mobile phone. At that moment I dropped my phone and something seemed to happen to my IG app.
Whereas up until that moment it has displayed all of my positions with the value, net profit or loss, afterward I can see that I have an open position but that all of the detail is blank. Looking into my history tab I cannot see I have inadvertently placed a sell or buy order to delete them. I am not getting emails saying I have opened or closed positions - but the market i am in is closed.
Sorry for the presumable idiocy of whatever I have done but could someone help me get my old screens back?
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