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IG App on mobile. Have I somehow closed my open positions?


Tintinara

Question

Hi all, sorry for a weird question.

This morning, I woke up and looked at my open CFD positions on my mobile phone.  At that moment I dropped my phone and something seemed to happen to my IG app.

 

Whereas up until that moment it has displayed all of my positions with the value, net profit or loss, afterward I can see that I have an open position but that all of the detail is blank.  Looking into my history tab I cannot see I have inadvertently placed a sell or buy order to delete them.  I am not getting emails saying I have opened or closed positions - but the market i am in is closed.

 

Sorry for the presumable idiocy of whatever I have done but could someone help me get my old screens back?

 

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