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Why is TLT order rejected?


NickW-uk

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Hi @NickW-uk,

Thanks for reaching out. There has been a recent change implemented on ETFs. We are no longer offering ETFs that do not produce a KID (key information document) to retail accounts. Unfortunately this covers most US ETFs. This change was made to be in line with ESMA regulation.

All the best, Anda

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On 27/04/2022 at 12:18, AndaIG said:

Hi @NickW-uk,

Thanks for reaching out. There has been a recent change implemented on ETFs. We are no longer offering ETFs that do not produce a KID (key information document) to retail accounts. Unfortunately this covers most US ETFs. This change was made to be in line with ESMA regulation.

All the best, Anda

Are dividends still being paid on shares currently held before this change? Given that retail customers were allowed to buy these ETF's with the entitlement to the dividends. 

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Hi @NickW-uk

Thanks for the feedback, 

Unfortunately our shares desk has confirmed we still would not be able to offer US ETFs even in the case that they do have KIDs. There are a few of them that do offer KIDs, however it is also a regulatory requirement that we make them available at the point of dealing. Since we are not able to do this, we are unable to offer them. 

All the best, 

Anda 

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16 minutes ago, AndaIG said:

... it is also a regulatory requirement that we make them available at the point of dealing. Since we are not able to do this, we are unable to offer them.

@AndaIGThank you for your quick response. Are there any plans to update the platform to enable KID's to be accepted at the point of dealing, as I believe some other platforms do?

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Posted (edited)
On 12/05/2022 at 10:03, AndaIG said:

Unfortunately our shares desk has confirmed we still would not be able to offer US ETFs even in the case that they do have KIDs. There are a few of them that do offer KIDs, however it is also a regulatory requirement that we make them available at the point of dealing. Since we are not able to do this, we are unable to offer them. 

Hi @AndaIG

Is it possible to open a second international IG account for share trading, as a UK retail customer, and have the US ETFs available for trading through that international account?

Edited by NickW-uk
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