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Options are rollout to the next contract on demo account


GTW

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Posted (edited)

I've faced with the following issue while using PUT options on demo account

  • Open PUT options on US500 ending MAY-22
  • On may-23 - it wasn't closed, when I click on row - it shows AUG-22, it looks like it was automatically moved to from MAY to AUG instead of proper execution

image.thumb.png.26cce4b6bc5ddaf3972b4f455fc675f2.png

Is it a known issue? Should I expect the same behaviour on real account?

Edited by GTW
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Hi @GTW

Thanks for reaching out, 

This is a demo specific issue, you can reach out to helpdesk.uk@ig.com to arrange for the erroneous positions to be deleted or if you would prefer for the demo to be reset. 

All the best, 

Anda

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