Jump to content
  • 0

How to fully uninstall and reinstall a clean version of ProRealTime


Jomal2014

Question

I have been happily using PRT for a while but in the past week have received an error:

"    ParseError at[row,col]:[3,1]

 XML document structures must start and end within the same entity.   "

I can't get rid of the error by removing system, template, etc. and want to remove PRT and reload a clean version.

Any ideas?

Link to comment

2 answers to this question

Recommended Posts

  • 0
6 minutes ago, Jomal2014 said:

I have been happily using PRT for a while but in the past week have received an error:

"    ParseError at[row,col]:[3,1]

 XML document structures must start and end within the same entity.   "

I can't get rid of the error by removing system, template, etc. and want to remove PRT and reload a clean version.

Any ideas?

Hi @Jomal2014

Thanks for reaching out.

This could possibly be a corrupt template. Please send a technical report from help->help centre->I'm having a technical problem and include the template name you are using. PRT should be able to figure out the issue from your logs and give you feedback.

Hope this helps.

 

All the best - MongiIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      20,011
    • Total Posts
      88,000
    • Total Members
      69,003
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    z22p1r72
    Joined 27/09/22 10:38
  • Posts

    • thanks for the quick response! Could you also add the following please: Name of stock: iShares Core Global Aggregate Bond UCITS ETF Name of Stock Exchange: LSE Leverage or Share dealing: Share Dealing (ISA) Ticker: SAGG Country of the stock: UK   Name of stock: L&G ESG GBP Corporate Bond UCITS ETF Name of Stock Exchange: LSE Leverage or Share dealing: Share Dealing (ISA) Ticker: GBPC Country of the stock: UK   Thanks for all your help! Alex
    • Gold to drop 45% from the last record high?    If the pattern that gold followed in the wake of the financial crisis is repeated it will drop 45% from the last record high.          
    • If the pattern that gold followed in the wake of the financial crisis is repeated (and it’s echoing remarkably so far) it will drop 45% from the last record high. IGTV’s Jeremy Naylor follows up on the developments so far. gold
×
×
  • Create New...