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Custom watchlist quirks between iphone,ipad & ig.com


N9760

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Dear IG Team

There are a few quirks regarding custom watchlists between the iPhone App, iPad App and IG browser platforms.

1. An IG user can edit the order of instruments within a custom watchlist on iPhone - but not on an iPad.

2. An IG user cannot rename a custom watchlist on the iPhone or iPad, this can only be done on IG.COM via a browser.

3. An IG user cannot reorder or sort the custom watchlists on any platform - not iPhone, iPad or IG.COM. The watchlists would have to be deleted entirely and recreated in the order of preference.

These don’t seem like technically difficult issues to solve.

Is there any plan to address these in any upcoming product releases?

Regards

Joe

 

IMG_8452.thumb.PNG.38245620fd3a9bfcddbb161f743292eb.PNGIMG_8451.thumb.PNG.caa21c7bce4be18a96e069a74890db9b.PNGIMG_8450.thumb.PNG.b1323ef434fb54be22164f4445624089.PNG

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1 hour ago, N9760 said:

Dear IG Team

There are a few quirks regarding custom watchlists between the iPhone App, iPad App and IG browser platforms.

1. An IG user can edit the order of instruments within a custom watchlist on iPhone - but not on an iPad.

2. An IG user cannot rename a custom watchlist on the iPhone or iPad, this can only be done on IG.COM via a browser.

3. An IG user cannot reorder or sort the custom watchlists on any platform - not iPhone, iPad or IG.COM. The watchlists would have to be deleted entirely and recreated in the order of preference.

These don’t seem like technically difficult issues to solve.

Is there any plan to address these in any upcoming product releases?

Regards

Joe

 

IMG_8452.thumb.PNG.38245620fd3a9bfcddbb161f743292eb.PNGIMG_8451.thumb.PNG.caa21c7bce4be18a96e069a74890db9b.PNGIMG_8450.thumb.PNG.b1323ef434fb54be22164f4445624089.PNG

HI @N9760,

Thank you for your post and feedback.

I will forward you feedback to the relevant team. Effectively at this time some features are available are available on certain platform and not others, for example renaming the watchlist as you mentioned.

Thank you - Arvin

 

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5 hours ago, TheProwler said:

The real reason is they the development team for the apps are not bothering to improve or even add basic sensible features as this problem has been around for years regardless of many feedback attempts. 

Hi @TheProwler,

I would like to highlight the fact that we are actively reporting on a daily basis all the feedback to the user experience and development team. We are also conducting polls such as 

To improve our platform. Over the past year we added indicators and new features on our platform based on feedback.

Eventually the team can't add all the features and prioritise some bigger projects but all feedback are reviewed.

Thank you - Arvin
 

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