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Error: "IG is not accepting opening trades on this market....


shazamnick

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8 hours ago, shazamnick said:

Any idea why when about to trade any counter, there will be a error message: IG is not accepting opening trades on this market...."

Hi @shazamnick,

It is likely that the market is on closing only, meaning you can only close open positions and not open new ones. Could you please clarify which markets you were after?

Thank you - Arvin

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On 23/07/2022 at 22:25, RAHU said:

@ArvinIG, 

I have come across the same problem for Cryptocurrency - NEO and ASX - CAN. I would like to place my trade as soon as possible.

Thank you.

Hi @RAHU,

It seems that ASX CAN in only available on Share dealing accounts:
image.png
For NEO, it seems to be on closing only.

You can find this type of information on the dealing ticket in the "Other" Section as above.

Thank you - Arvin
 

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