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Live PRT servor error


coincatcha

Question

Hi @

I've a Servor Error msg trying to set-up PRT.

Ready to go live this week. Today would be better!

I see this is a common problem but no solutions provided for 5 years.

Can someone please activate my live and Demo account again? It doesn't work when come back later.

Regards

image.png

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1 hour ago, coincatcha said:

Hi @

I've a Servor Error msg trying to set-up PRT.

Ready to go live this week. Today would be better!

I see this is a common problem but no solutions provided for 5 years.

Can someone please activate my live and Demo account again? It doesn't work when come back later.

Regards

image.png

Hi @coincatcha,

Thank you for your post.

Please ensure that you have enough funds on your CFD account. It seems that there isn't sufficient funds to activate PRT.

Once your live account activated you will have access to the demo account as well.

I hope that it helps !

All the best - Arvin

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Just now, ArvinIG said:

Hi @coincatcha,

Thank you for your post.

Please ensure that you have enough funds on your CFD account. It seems that there isn't sufficient funds to activate PRT.

Once your live account activated you will have access to the demo account as well.

I hope that it helps !

All the best - Arvin

Brilliant,

 

Thank you

  • Like 1
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