Jump to content

Feedback requests for IG platform - wonder if anyone else agrees, wants to add?


Recommended Posts

Loving IG and giving feedback on hopefully simple things which would improve user experience which are bug-bears as a new user.

Let me kick off with these three:

1. Please can you consider updating your 2FA to be Google Authenticator - your system of adding the code to the end of the password is clever but it means no biometrics will work on mobile and also we keep getting prompts from password reminder software to update each time theres a login. We should make 2FA as easy as possible to encourage adoption.

2. An amazing feature of IG is the ability to hold USD in a currency account. But the way to do this is not clear (manual / instant!!). You cou;=ld really make a thing out of this page and show the USD balance as zero and also explain if there are any differences in charges for a multi-currency account vs GBP account.

3. Easy one - please can there be a settings option to 'Hide Demo Accounts'. Don't want this clutter on the dashboard and nav menu when not using

Thanks for reading

Link to comment
8 hours ago, Tigerlight said:

Loving IG and giving feedback on hopefully simple things which would improve user experience which are bug-bears as a new user.

Let me kick off with these three:

1. Please can you consider updating your 2FA to be Google Authenticator - your system of adding the code to the end of the password is clever but it means no biometrics will work on mobile and also we keep getting prompts from password reminder software to update each time theres a login. We should make 2FA as easy as possible to encourage adoption.

2. An amazing feature of IG is the ability to hold USD in a currency account. But the way to do this is not clear (manual / instant!!). You cou;=ld really make a thing out of this page and show the USD balance as zero and also explain if there are any differences in charges for a multi-currency account vs GBP account.

3. Easy one - please can there be a settings option to 'Hide Demo Accounts'. Don't want this clutter on the dashboard and nav menu when not using

Thanks for reading

 

6 hours ago, Tigerlight said:

4. Oh yeah, please can we have an option to place a watermark of the instrument name on the charts - that would be great

Hi @Tigerlight,

Thank you for you post and feedback. I will forward your feedback to the relevant team.

1. Is being considered
2. The conversion page to provide some information on My IG > Live Accounts > Currency conversion
image.png
We also have a mention on the fees and charges pages :
image.png

3. Effectively there is no such function

4. You can add watermarks once you add the market on the workspace:
image.png
image.png

I hope that it helps !

All the best - Arvin

  • Like 1
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      22,988
    • Total Posts
      95,311
    • Total Members
      43,596
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Mamzy
    Joined 23/09/23 05:19
  • Posts

    • Just now, according to Glassnode data, the number of addresses holding more than 100 BTC has reached a four-month low, currently standing at 15,955.
    • Bitcoin and other major crypto experienced a dip in value on Thursday, erasing gains made earlier in the week. The decline came after the Federal Reserve signaled that interest rates would remain high for an extended period, with Bitcoin retreating 2.3% to $26.5K. Despite the bearish pressure,  the founder and CEO of Bitcoin joint mining company Xive,  Didar stated that the stagnant rate increase is positive for Bitcoin. He suggested that this could reduce the attractiveness of mainstream financial assets to institutional investors in the long term, potentially driving a new rally in Bitcoin's price. Major altcoins and exchange tokens also struggled on Thursday, with ETH changing hands at $1,585, down about 2.6% from Wednesday. Other altcoins such as BNB and BGB also experienced losses. Despite these challenges, some analysts believe that Bitcoin is likely to remain within its recent range between $25,000 and $30,000. Riyad from digital asset data platform Kaiko, noted that the market needs a catalyst to mount any serious rally.  What are your thoughts? 
    • Traditional banking systems served as the gatekeepers of financial services for long, dictating how people access loans, save, and invest in opportunities. Typically controlled by a centralized system with a single authority such as a bank or government in total charge, this centralization is limited by high fees, restricted accessibility and slow transaction speed. Dentralized finance, DeFi, got introduced as a blockchain-based financial system that removes intermediaries or central authorities, and utilizes smart contracts instead. By eliminating intermediaries, DeFi delivers core benefits like improved accessibility into the financial system for everyone having internet connection regardless of their location. DeFi is also valued for its transparency. While traditional banking system often deny customers audits on how their assets are being managed, DeFi, through the help of blockchain allows anyone access to tracking and auditing transactions, thereby raising trust. Furthermore, DeFi also offers various financial services and products like DEX, lending and borrowing, stablecoins etc, all known to proffer varied innovative solutions, while operating 24/7 in contrast to traditional finance. DeFi isn’t flawless as issues like insecurity, lack of consumer protection etc are still prevalent; however, the growth of DeFi has been impressive; since its introduction, the total value locked in DeFi protocols has grown significantly indicating that the demand for DeFi services is fast growing. DeFi seems to be redefining financial industry by offering an alternative to traditional banking systems. With the increasing adoption, can we expect to see an overhaul in the way we access financial services?        
×
×
  • Create New...
us