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dwcwuxi

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On 08/10/2022 at 06:05, dwcwuxi said:

I found sometimes the trading platform not responsive to my request, which is very critical when I decided to change my trading position!!! IG Markets should fix such problem ASAP!!!

Hi @dwcwuxi

Thanks for reaching out. We are sorry to hear that you are not satisfied with the IG platform. 

Please try the following troubleshooting steps when you experience such issues. If the problem persists and affects your trading, please call our dealing line +61 (3) 9860 1734 or email helpdesk.au@ig.com with screenshots of the issue. 

All the best, OfentseIG

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