Jump to content
  • 0

Data missing on charts on Friday


ianf90

Question

Hi, 

All my charts have data missing from Friday evening, with 5min charts not plotting any more data after 7pm UK time Friday. Is this a known issue and will the data be back filled and corrected before the open on Sunday night?

Thanks

 

Link to comment

1 answer to this question

Recommended Posts

  • 0
On 23/10/2022 at 11:48, ianf90 said:

Hi, 

All my charts have data missing from Friday evening, with 5min charts not plotting any more data after 7pm UK time Friday. Is this a known issue and will the data be back filled and corrected before the open on Sunday night?

Thanks

 

Hi @ianf90

Thank you for reaching out.

There is an issue with charts not updating data for Friday 21st between 7PM and 10PM UK across many asset classes including FX, indices, cryptos & commodities. If this was the same period, please kindly note that the relevant teams are currently trying to resolve the issue. If you need to report any financial loss, please contact our helpdesk for further assistance. We apologize for the inconvenience caused.

Thank you for your patience, OfentseIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      21,595
    • Total Posts
      91,791
    • Total Members
      41,856
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    peret
    Joined 20/03/23 15:09
  • Posts

    • Dow Jones Index (#US30): Key Levels to Watch This Week   Here is my latest structure analysis and key levels to watch this week on ⚠️Dow Jones.   Support 1: 31420 - 31830 area Support 2: 30690 - 30900 area Support 3: 30070 - 30360 area   Resistance 1: 32250 - 32610 area Resistance 2: 33430 - 33660 area   The market is currently stuck between Support 1 & Support 2. The market participants are awaiting the interest rate decision on Wednesday. It will most likely clarify the future direction of the market with a breakout.   Consider the underlined structures for pullback/breakout trading.
    • I used to enjoy playing poker and blackjack at casinos, but my love for gambling turned into an addiction when I started losing more often than winning. It took hitting rock bottom for me to seek help and change my habits. I joined a support group and worked with a therapist to develop healthier habits. Now, I still go to casinos, but I do so with caution and moderation, setting strict limits and avoiding addictive games. I've learned to control my impulses and make smarter decisions when it comes to my finances.
    • Hi @MayorofBelsize and All,  After checking with the relevant team, the integration will be finalized to mid year. It will be a staggered launch so not all countries will get access at the same time. We will confirm the details of the integration and the date by email to all our clients. We apologize for the delay and inconvenience.  All the best, OfentseIG
×
×
  • Create New...