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prorealtime will not activate


cyrillic

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Hi

I access Prorealtime via IG. and launch v10.3.

I follow instructions and install it  but it will not launch.

Thinking that it myust have installed  wrongly I repeat.  A message" says program has been installed. Reinstal ?"

I can't even find it on the PC, and the same result on a win XP, win 7 and win 10 PC

I can launch the end of day verssion even in win XP

Please advise

 

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22 hours ago, cyrillic said:

Hi

I access Prorealtime via IG. and launch v10.3.

I follow instructions and install it  but it will not launch.

Thinking that it myust have installed  wrongly I repeat.  A message" says program has been installed. Reinstal ?"

I can't even find it on the PC, and the same result on a win XP, win 7 and win 10 PC

I can launch the end of day verssion even in win XP

Please advise

 

Hi @cyrillic

Thank you for reaching out. 

If 'Launch your platform' continues to take you to the install page, please try to launch PRT using Java.image.png

All the best, OfentseIG

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