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Custom margin call settings/options/alerts?


JZaffiro

Question

Currently experimenting with the web demo platform and I was wondering if there is a way to set a custom alert for margin calls that I specify?  For instance if I want to receive an instant text message when my margin reaches a custom % that I choose, how would I do that?  Currently I am only aware of the built in margin calls (100%, 75%) and only aware of email alerts being sent for them (much less likely to gain my attention in a timely manner).  What if I want a text alert and/or want to be alerted before I hit the 100% mark?

Thanks

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7 hours ago, JZaffiro said:

Currently experimenting with the web demo platform and I was wondering if there is a way to set a custom alert for margin calls that I specify?  For instance if I want to receive an instant text message when my margin reaches a custom % that I choose, how would I do that?  Currently I am only aware of the built in margin calls (100%, 75%) and only aware of email alerts being sent for them (much less likely to gain my attention in a timely manner).  What if I want a text alert and/or want to be alerted before I hit the 100% mark?

Thanks

Hi @JZaffiro

We don't have the option to customize margin call alerts at the moment. However we will send this feedback to the relevant team. 

If the option is included in the near future, it is important to note that markets move fast, which may mean that we are unable to contact you before your positions get closed. If your equity drops from above 100% of margin to below 50% in less than five seconds, for instance, we will not be able to contact you. All the best, OfentseIG

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