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Unable to authenticate with the IG API



I'm trying to authenticate with the IG API and having trouble.

If I use my IG username and password for authentication to, "https://api.ig.com/gateway/deal/session" I get the following error message: 

In the API settings section there is something called Web API at the bottom. If I set a username and password and use that I get the following error message:

Can someone please confirm which username and password should be used? It sounds like it may be the Web API but it's saying client documents required. I am pretty sure I've done this or I wouldn't have an account right?

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As far as I understand it, the API can only be used with spreadbetting or CFD accounts - not general stock broking or ISA accounts. The error message seems to suggest that it is trying to connect to a stock broking account.

I suggest you contact the API support team directly: webapisupport@ig.com

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