IG Android APP incorrect live prices in RSA

[InTheDark]

Hello

I am in South Africa and I have the IG app on my android phone and the live prices are showing 2 hours ahead and the prices do no update automatically every second. I contact IG SA and they do not know how to fix it.  Is anybody else having this issue 

[MongiIG]

31 minutes ago, InTheDark said:

Hello

I am in South Africa and I have the IG app on my android phone and the live prices are showing 2 hours ahead and the prices do no update automatically every second. I contact IG SA and they do not know how to fix it.  Is anybody else having this issue 

Hi @InTheDark

Thanks for reaching out. We are aware of this and we are currently fixing this issue. Apologies for any inconvenience caused. Thank you for your patience.

 

All the best - MongiIG

[InTheDark]

Thank you. I work it IT so maybe look at the time zone for the mobile app web server ?  That's what I would do first unless you use an Oracle database  and it uses timezone and region from the database .

Just my 2 cents for you IG technical support.