Stop too close

[EdwardThJones]

While experimenting with a trading strategy in the CFD Demo account I receive the following error message when trying to trade the FTSE 100 (cash) £2:

Rejected: Stop too close

Why would this happen? My stop loss is 1.39% away from the current price.

This only seems to be an issue when I try to open a position at 8am for the FTSE. When employing the same strategy for US and Asian markets I do not receive the same error message and my trades executive fine.

Does anyone else face a similar problem? Happy to provide more information if required.

Thanks for your help,

Ed

[MongiIG]

6 hours ago, EdwardThJones said:

While experimenting with a trading strategy in the CFD Demo account I receive the following error message when trying to trade the FTSE 100 (cash) £2:

Rejected: Stop too close

Why would this happen? My stop loss is 1.39% away from the current price.

This only seems to be an issue when I try to open a position at 8am for the FTSE. When employing the same strategy for US and Asian markets I do not receive the same error message and my trades executive fine.

Does anyone else face a similar problem? Happy to provide more information if required.

Thanks for your help,

Ed

Hi @EdwardThJones

During times of volatility like market events or announcements, we may widen the minimum stop distances. However, seeing as there were no announcements yesterday. Please confirm if this issue occurs every time or it was a once off occurrence?

All the best - MongiIG

[EdwardThJones]

It seems to have happened to me the last three trading days.

My stop was circa. 110 away from the level, which should be sufficient. Previous trades would have had similar stops.

Edited February 28 by EdwardThJones

[EdwardThJones]

Same issue happened this morning when trying to place the following position:

Size:   -1.67

Level:   7902.1

Stop:   8011.2

Limit:   7889.3

[EdwardThJones]

On 28/02/2023 at 15:01, MongiIG said:

Hi @EdwardThJones

During times of volatility like market events or announcements, we may widen the minimum stop distances. However, seeing as there were no announcements yesterday. Please confirm if this issue occurs every time or it was a once off occurrence?

All the best - MongiIG

Any update on this issue?