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Has anyone else had this MT4 Mobile App problem with 5 Minute charts?


IDEdwards

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I use MT4 and MT4 Mobile.

On Friday the Mobile App's  appearance  changed.

On the Charts screen it was no longer possible to select the Timeframes, the icon disappeared, and all charts are default stuck on 5 Minute candles.

I've reinstalled but  the problem persists after reinstallation!   

Not being a 5 Minute chart user the App is useless to me now - has any one else experienced this or knows what to do about it?

 

Thanks, Ian

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On 11/03/2023 at 18:00, IDEdwards said:

I use MT4 and MT4 Mobile.

On Friday the Mobile App's  appearance  changed.

On the Charts screen it was no longer possible to select the Timeframes, the icon disappeared, and all charts are default stuck on 5 Minute candles.

I've reinstalled but  the problem persists after reinstallation!   

Not being a 5 Minute chart user the App is useless to me now - has any one else experienced this or knows what to do about it?

 

Thanks, Ian

Hi @IDEdwards

Please check if you might have gone into cursor mode and clicked this:

image.png

Now hen you click on the chart it shows x axis and y axis levels instead of the small menu. You would need to click on that same icon again so it changes from this >> 

image.png

 

to this >> 

image.png

 

image.png

 

All the best, OfentseIG

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Yes, its resolved.  The Menu structure had been changed. Beforehand you could click on Timeframes on the Menu Bar. Now that has gone but you can click on Tools.     But if you press your finger onto the chart screen and release, it pulls  up a blue circle  with its own menu  bar that includes Timeframes as well.  So  the App is usable again.  Just  wish the Developers didn't tamper with this stuff when it was fine already. 

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