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CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.
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I closed down two trades yesterday for the first time on the new platform, but im having multiple errors on the P and L breakdown screen.
Both trades had been live for a month and they are showing as opened and closed on the same day i closed them.
Both trades were long trades and are showing as shorts.
The funding and borrowing cost section is showing 0 and ive be paying interest costs on both positions and need to know them otherwise im not getting a true profit/loss showing.
I cant send you the opening or closing reference numbers as the codes are unreadable.
So the P and L breakdown screen is totally useless the moment.
Any help sorting this please, or i will have to move my money to a new platform that can manage this.
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