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Chart Spikes

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I have been complaining for months about the spikes on the daily charts. This is unbelievably unreliable for a company like IG. Charts are critical to assessing whether or not to trade and this is making it impossible to accurately assess a stock on your platform. Its even happening on large caps like Apple. Anyone had any more news on what is happing here?

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You're not the only one, this is just one of my posts in this regard.

 

https://community.ig.com/t5/IG-Charts-MT4-and-Pro-Real-Time/PRT-charts-not-being-corrected/m-p/12958#M385

 

They did make an effort to correct charts a while back after I kept reporting them through ProRealTimes' reporting facility in their charting package. There were so many defective charts, and there still is, it meant I was reporting a multitude every day. They then just gave up and when I complained I was more or less told it was not a good use of their time or it may have been that they did not have the resources. I don't exactly recall now, it may have been a bit of both. They went on to say that, as I was not trading all the stock charts I was reporting they would correct the ones I wanted to trade. Of course, that is completely ridiculous as I do not swing trade a stock unless its chart pattern looks right. Impossible to do with all the false spikes not to mention the multitude of charts which remail unadjusted for splits etc.

 

I have referred to PRT charts but understand that as they use the same data for their new charts the same problem will exist with those too. I use PRT charts as their new charts do not provide basic and simple indicators to allow me as a swing trader of mostly stocks to do TA. If interested please see the thread below:

 

https://community.ig.com/t5/New-platform-feedback/Why-I-find-the-new-charts-are-unusable-for-Technical-Analysis-of/td-p/12202

 

They have obviously spent a lot of money on the development of their new charting package and continue to do so by adding bells and whistles. What I find incredulous is that they appear to be unconcerned about the integrity of the data they are supplying to their charts. What good is a charting package if the data suppling it is defective and the charts are not maintained to accommodate for adjustments such as stock splits?  Adding bells and whistles is a waste of time. It does not matter how much lipstick you put on a pig, it is still a pig.

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