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Pro Real Time - setting stop profit and stop losses to actual price

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Guest MinF2016,
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10/06/21 10:53
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Question
Guest MinF2016
Hi,
I had an issue today with PRT.... I was short and had a Stop Profit in place (FTX) at 6129.7 and thought I'd be stopped out for a nice profit, instead the rise rose and I manually closed the trade quite a bit higher. Now when I checked the candle the low was 6129.3 ? Calling IG I was informed that both the candle and the stop profit were average prices..... So with a spread of 1 point (0.5 on entry and 0.5 on exit) the candle would have needed to have hit 6129.2 before my Stop was hit
Is there anyway I can change the indicator on the Stop Loss / Stop Profit indicators on the left of the screen to actual price please? Or is this something I will need to get my head around and live with.
I will add that after speaking to IG they kindly compensated me for my loss of profit.
Thank you,
Mark
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