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Carillion shares sold Thursday but balance not available

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Guest Carloscarlos,
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10/06/21 10:53
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By tradinglounge · Posted
Summary: Still expecting another low for indices, the current move up part of a corrective rally. Normally I look for indices lead from stocks, however some stocks are displaying strength and some weakness so this mix bag is showing up in the Nasdaq 100 pattern as a probable wave four triangle at the current low. Trading Strategies: Nil Video Chapters 00:00 SP 500 (SPX) 05:02 NASDAQ (NDX) 08:26 Russell 2000 (RUT) 10:43 DAX 40 (DAX) 16:07 FTSE 100 UKX (UK100) 22:15 ASX 200 (XJO) 38:47 End Analyst Peter Mathers TradingLounge™ Australian Financial Services Licence - AFSL 317817 Source: tradinglounge com Access Trial -
By BashJasper · Posted
A lot of transformation is happening to BNB at the moment with the integration of bitcoin lightning network and Optimism especially with opBNB birth but that has not reflected in users confidence primarily because of the many negativities surrounding the platforms operations in North America and Australia. BGB on the other is gaining traction and value because a lot of investment is going into the development of the ecosystem recently with the injection of $100M and also improved partnership deals -
By BashJasper · Posted
I know we still have a lot to do to attract massive crypto adoption but steps like those taken by Binance and bitget in the wake of what happened to FTX is commendable in righting the wrongs of the lapses and loopholes that exist pre-FTX saga. But more still needs to be done to restore confidence to the level it was pre-2020 bear market like consistent regulatory framework and regular security updates by crypto platforms
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Question
Guest Carloscarlos
I placed a trade on Monday 8th Jan and set a stop loss for 13p per share. The shares sold Thursday around 2pm when they hit 12.87
Now Friday 19th, after balance showing available zero.... I called and was told that the trade may not have been confirmed despite the shares selling, order being placed and that sometimes there is a delay or not fulfilled from IG to next dealer but if this is the case, this is a grave concern as I could lose everything because IG cannot fulfill an order I place to buy or sell despite an order confirmation taking place nor can I go back into another trade again with an available balance showing.
The balance shows in my share dealing account however but available as zero.
Has anyone ever had this happen?
I really hope I don’t have to go to media or thisismoney or which or small claims as it’s such a hassle.
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