Jump to content
Sign in to follow this  

Why can’t I shirt Ethereum today?

Recommended Posts

Tried multiple times. Nothing. Not even a message to say it failed or anything.

So, I tried to take a forex short. No problem. First time. Went back to Ethereum... nothing!!

Anyone know a better exchange than IG. I’ve more or less lost confidence in them now.

Share this post


Link to post

Hi - I'm sorry that you didn't receive some sort of error message or rejection in this case. If the platform doesn't work as expected at any point, especially if you are looking to get into / out of a trade, please give us a call as soon as possible so we can try and get it sorted as quickly as possible.

 

Rejections can occur for any number of reasons such as insufficient funds or a poor internet connection (especially if you are trying to deal from a mobile device in a poor signal area where your order isn't coming through to us). This would require a phone call as it can be specific to your individual circumstance. 

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×