Why can’t I shirt Ethereum today?

[Guest Birdjohn]

Tried multiple times. Nothing. Not even a message to say it failed or anything.

So, I tried to take a forex short. No problem. First time. Went back to Ethereum... nothing!!

Anyone know a better exchange than IG. I’ve more or less lost confidence in them now.

[JamesIG]

Hi - I'm sorry that you didn't receive some sort of error message or rejection in this case. If the platform doesn't work as expected at any point, especially if you are looking to get into / out of a trade, please give us a call as soon as possible so we can try and get it sorted as quickly as possible.

 

Rejections can occur for any number of reasons such as insufficient funds or a poor internet connection (especially if you are trying to deal from a mobile device in a poor signal area where your order isn't coming through to us). This would require a phone call as it can be specific to your individual circumstance.